Getting Started Getting Started With MedBridge GO for HEP Lite Users Note: If you log in to your program with a username and password, your provider does not have HEP Lite, and you have access to additional features. Learn more here. Related articles How do I access my program for the first time in the Patient Portal? Getting Started With MedBridge GO Getting Started With the Patient Portal for HEP Lite Users Getting Started With Telehealth Virtual Visits What is HEP Lite? How is it different from the standard MedBridge HEP?