Getting Started Getting started with Medbridge GO for users without a login Note: If you log in to your program with a username and password, your provider uses a different type of account, and you have access to additional features. Learn more here. Related articles How do I access my program for the first time in the Patient Portal? Getting started with Medbridge GO for users with a login Getting started with the Patient Portal for users without a login What is HEP Lite? How is it different from the standard MedBridge HEP? Getting Started With Telehealth Virtual Visits