The first time you access your home program, you'll be prompted to confirm or deny consent to receive communication. If you consent, you can choose if you receive communication via text, email, or both.
Here’s what that looks like on our patient portal:
And in the Medbridge GO app:
What if I change my mind about my communication preferences?
You can change your communication preferences from your account settings at any time.
Here’s where you can do that on our patient portal:
If you scroll down on the account page, you’ll see this section where you can change your preferences:
From the Medbridge GO app, you can change your preferences by tapping the gear icon in the top right corner, tapping "Communication Preferences", and toggling on or off Text and Email: