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Telehealth Virtual Visits

Connect with your provider from wherever you are using Telehealth Virtual Visits. When you use Virtual Visits, you can get personalized care from the comfort of your home.

Getting Started With Telehealth Virtual Visits

  • How do I enable audio and video for telehealth in the Medbridge GO app?
  • How do I prepare for and join a telehealth session?
  • I have more than one access code. Which should I use for my telehealth session?
  • When I'm connecting with my provider via telehealth, where can I find my home exercise program and patient education?

Technical Troubleshooting for Mobile Devices

  • How do I update Medbridge GO for a telehealth virtual visit? (Android)
  • How do I update Medbridge GO for a telehealth virtual visit? (Apple)
  • How do I make sure my mobile device is up to date for a telehealth visit?

Technical Troubleshooting for Computers

  • How do I confirm if my internet browser is up to date?
  • How do I ensure audio and video are enabled on my computer?
  • How do I test my internet connection speed on my computer?

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