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Frequently Asked Questions (FAQs)

  • ¿Cómo puedo contactar a Medbridge en español?
  • How do I add a new program if I have a username?
  • I am a Kaiser patient. Why can't I access my exercises?
  • I'm trying to verify my information. Why am I getting a message that says that my details don't match?
  • How do I contact Medbridge Support?
  • Where can I find my appointment information, records, or test results?
  • How do I switch between multiple home exercise programs?
  • I’m having trouble logging in! How do I get into the Medbridge GO app?
  • Why am I seeing old, wrong, or missing exercises?
  • Where can I find my access code?
  • I forgot my username or password! How do I access my program?

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